Shipping Policy

At KitchCart, we work to make sure your order reaches you safely and on time.

Order Processing

Orders are generally processed within 1–3 business days after successful payment and order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Estimated delivery time within India is generally 3–7 business days after the order has been dispatched.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

Remote and non-serviceable areas may require additional delivery time.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, KitchCart may offer free shipping on selected products or orders.

Order Tracking

Once your order has been dispatched, you may receive tracking information through your registered email address or mobile number, where available.

Tracking information may take some time to become active after the shipment is handed over to the courier.

Delivery Delays

Although we aim to deliver orders within the estimated timeframe, unexpected courier delays may occur.

If your order is delayed, please contact our customer support team with your order number so we can assist you.

Incorrect Address

Please make sure that your shipping address, phone number and other delivery details are correct before placing your order.

If an order is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipping.

Damaged Package

If your package appears damaged at the time of delivery, please take photos/videos of the package before opening it and contact us as soon as possible.

Contact Us

For shipping-related questions, please contact us through our Contact Us page or the customer support details provided on our website.

KitchCart Team